Customer Reviews
Real reviews from residential, commercial, and HOA customers across Phoenix and the greater Valley.
5.0 average · 230 reviews
Verified 5-star reviews from our Google Business Profile“We've been using Property Pest Control for several years now for several rental condos we manage, and they've always been reliable and professional. Kie, the service manager, has been especially helpful, always quick to respond and answer any questions we have. Great service all around! Highly recommend.”
“Very happy with the service. Also, we have a tortoise in our backyard and always get a call checking to make sure he is safe before spraying.”
“Jake was great. Knowledgable about bait chemicals and gopher behavior. Safe CO2 used instead of traps. They die without pain instead of in a trap. Courteous and efficient. Highly recommend.”
“They are doing a great job of taking good care of my pest control for over 11 years.”
“I was beyond satisfied with Regan's professionalism, care for my property, and peace of mind he gave me. I feel much more confident in what to look for and when, to make sure I never worry about unwelcome critters. Happy to recommend.”
“Jeffery came out and sprayed the backyard and around the whole house to make sure we have no more bug issues! Took care of the spiders we have been getting. He was so friendly and quick. We appreciate your help.”
“Property Pest Control has always been a pleasure to work with. Today I was given the best customer service from Michael. Michael reached out prior to his arrival which I appreciated. He thoroughly sprayed the inside and outside of my home. Thanks for going over and above Michael!!”
“Regan was friendly and professional. He totally understood that I wanted a conservative approach to spraying. He was quick and communicated great. My family really liked him as well. Can't recommend Property Pest Control enough!”
“Great experience! Jake was awesome to work with, perfect communication and took care of the problem. Everything was exactly on time, 'I'll be there at 9:30,' not 'I'll be there between 9am and 5pm!' Great job!”
“Brian was the best. He came right over after I'd called and the manager assured me he would be here right away. And he was, less than fifteen minutes later!”
“Alema is great to work with. He's very professional and respectful. An absolute pleasure to work with.”
“Brian Marquez with Property Pest Control was professional, knowledgeable, and efficient. Excellent work from start to finish, highly recommend.”
“My personal service technician, Regan, was outstanding! He was extremely knowledgeable and professional. Fantastic service overall!”
“Great knowledge! Having professionals that can accurately identify the issues and treat for the bugs accordingly is extremely valuable.”
“Brian helped me out with my home a little while back and it has never been better. 1000% recommend, especially if it is Brian coming down to take care of it!”
“The service specialist Jeff Dunn was very informative and thorough. He pointed out areas of concern I hadn't even noticed. Going to recommend him to our association council for other tenants to use his services. Great job, thank you.”
“Grant and his team are awesome to work with! They took care of my family's spider problems and were in and out!”
“Technicians are always thorough and friendly. Jeff has been in several times and always asks if we have any special needs. Great service.”
“Great service call today. He was thorough, polite and did quick work!”
“We have been very satisfied customers for 3 years. We are especially impressed with tech, Jake Murphy. He is friendly, professional and always genuinely concerned if we're experiencing any issues and willing to help.”
“Property Pest has been great for us. Great service, reasonable price and no bugs.”
“LOVE this company! Kieran Custer (my absolute favorite) was efficient, helpful, and beyond kind. He treated our community with so much consideration and communicated throughout the process to ensure all concerns and questions were addressed. Such a fan!”
“Tech Jake H was great! He is super friendly, outgoing and knowledgeable. Provided quality service that exceeded my expectations. Would highly recommend.”
“So easy to schedule with them! Prices are amazing and everyone was super friendly and helpful! Thank you Murphy for a great first service!”
“Property Pest Control has been providing monthly service inside and outside my home and has been doing a great job! Jeff D. is super polite and thorough, and I appreciate him coming into our home.”
“Kie was professional, knowledgeable, patient and very helpful in getting us set up on the bi-monthly service, which seems like a nice deal with re-treats if we are having extra activity. Thank you for making it easy.”
“Regan was helpful and explained everything thoroughly, fantastic to work with!”
“Jake with Property Pest Control arrived early to help with a gopher issue. He was professional, thorough and very informative. Thank you for the excellent service!”
“Jeff came to my house, introduced himself and asked if I have any problems with pests. I told him that ever since I have had you guys, I haven't had problems. Jeff was really nice, polite and very helpful. He also explained other things you offer if we ever need it. Thanks for your service.”
“Happy with my service. The technicians are thorough and accommodating. They are always on time and flexible with my schedule. The technicians are friendly and respectful. I haven't had any issues with critters.”
“Murphy does a great job controlling the pests in my subdivision. He pays attention to detail and sprays all the areas. He is friendly, personable, and good-natured. I highly recommend Property Pest Control.”
“Long-term user of their pest control services. Corey, our technician, is responsive, timely, thorough and very professional. Same goes for their back office personnel. Thanks all!!”
“Kieran is always a joy to have render services. Excellent customer service skills and always answers any and all questions with accuracy and confidence. This man knows what he's doing about these pests.”
“Jeff was great for our routine treatment, he was professional and polite. The job they are doing clearly works, as we haven't had any problems with pests this summer!”
“This company is great and so is our tech, Jake Murphy. He's always on top of it, super nice, and very informative. We appreciate the services and hope to see Jake again soon!”
“Jeff has serviced my home a few times now and I'm very grateful for how communicative, personable and professional he is!! If I ever have a scheduling issue he's always been very accommodating!! I appreciate it a lot! Thank you Jeff!!!!”
“My sales rep, Renata, answered all my questions and gave me a very competitive price. We switched over and have had great service and no bugs! Also love the cowboy gear!”
“We have Kie as our tech and are always very pleased. He's efficient, professional and kind, plus he always gets the job done. Highly recommend!”
“Company keeps great contact with us. Always show up and employees are informative, polite and professional. No bugs!”
“Until I discovered this company, bugs were a serious problem in my home. I highly recommend this company and, in particular, our tech Jake M is great at what he does. If you're looking for a reliable pest control service, this is the one!”
“Kie is an incredible technician and provided best-in-class service as he always does. Answered all of my questions and proved he has a wealth of knowledge when it comes to managing pests. Kie is truly an asset to the company!”
“Murphy was very thorough and took his time to make sure he was giving us the best service possible. He was kind and very professional.”
“Kieran from Property Pest is fantastic! They are always helpful and incredibly timely with their responses. Property Pest is a highly valued vendor within our HOA network, and we truly appreciate their excellent service.”
“Murphy was very thorough, pleasant to talk to and did a great job. Sprayed everywhere, went around and wiped off all the cobwebs. Very happy customer.”
“The experience was outstanding. Grant was easy to talk to and goes above and beyond! He was able to identify and explain what was going on at my property and what he could do to help! Definitely recommending to my friends and family!”
“I typically don't leave reviews, but my experience with Kie was amazing! He was easy to work with, very friendly and professional. Highly recommend!”
“Working with Kie Custer is amazing as always! He is super knowledgeable about pest control and is willing to work with you to solve your problems. Highly recommend this company.”
“Jake Murphy did an amazing job! He was kind and professional! 100% recommend :)”
“What a great company to work with, not only do they do excellent work, the team is so kind and professional. It is truly a pleasure to work with such an amazing company!”
“Kie Custer is the best to work with. An absolute pleasure and always responsive. He will be my forever bug killer. Thank you for everything guys.”
“Kie is so professional and really gets the job done! He made me feel confident with my pest control choice and I can't recommend enough!”
“Had Kie as my technician and he was wonderful! Professional and answered all my questions. Highly recommended.”
“Jake came out to my place of business due to a rodent issue. He explained everything and answered all questions, and offered any additional assistance if needed. Really appreciate all your help.”
“Property Pest? More like Property Best! Great team of professionals! Kie has always done right by us.”
“Want to give a shout out to Jake H for doing a thorough job. Walked me through the process and very friendly. Highly recommend. Thanks Jake H.”
“I have been a client for several years now and wouldn't change a thing. The customer service and attention to detail is outstanding. The technician that comes out monthly always asks what my concerns are, ants, spiders, etc., and makes sure they're addressed.”
“I have lived in Maricopa County off and on for about two years now, and out of all the service work I've had to have done, these guys were the best. The technicians are always professional, friendly, and go above and beyond to ensure the job is done right.”
Understanding trusted pest control in the Phoenix Valley
Ratings are earned one visit at a time. A star rating is a summary, the real story is the day-to-day service that produced it. Here is what stands behind the reputation, and why it holds whether you are a single homeowner or an HOA managing dozens of properties.
$49
Plans start here, monthly
5.0
230+ Valley reviews
$0
Re-service between visits
What earns a five-star visit
Showing up in the promised window, explaining what we found and why, treating thoroughly, and leaving clear notes. Reliability is not glamorous, but it is exactly what turns a one-time job into a long-term relationship.
Why customers stay
There is no contract holding anyone here, plans are month-to-month from $49. Customers stay because the barrier holds, the re-service is genuinely free, and they reach a real local person when they call.
How we handle the rare miss
No company is perfect, but a good one owns it. If a treatment does not hold, a callback is a quick scheduling call and a free re-service, never a fight over fees. That accountability is what our ratings are really measuring.
Reviews you can actually trust
We would rather have a smaller number of honest, verifiable reviews from real Valley customers than a wall of anonymous five-stars. When you read about someone's scorpion problem in a neighborhood near yours, you are reading about the same service you will get.
Referrals tell the real story
The truest measure of a local company is how often customers send their neighbors. A large share of our new work comes from word-of-mouth across Valley communities and HOAs, the kind of trust that is earned slowly and lost quickly.
Commercial and HOA accounts
It is not only homeowners who rate us. Property managers, restaurants, and HOA boards judge a vendor on documentation, consistency, and how quietly problems get solved, and those higher-stakes accounts renewing year after year is its own kind of review.
What a rating cannot show
Numbers cannot capture the technician who remembers your dog's name, or the honest call that a quarterly plan would serve you better than the monthly you asked for. Those small moments are what turn a satisfied customer into a lifelong one, and they are the standard we hold every visit to.
trusted pest control inspection on a Phoenix Valley home
Our approach to trusted pest control
The same disciplined sequence on every visit, from the first walk of the property to the barrier we keep current all year.
Inspect & identify
Every job starts with a walk of the property. We confirm exactly what we are dealing with, find the entry points and harborage driving the problem in the Phoenix Valley, and note the conditions, moisture, clutter, landscaping, cracks, feeding it.
Treat the source
We treat the harborage and entry routes directly rather than just spraying surfaces, breaking the breeding cycle at its root. Interior and exterior are handled as needed so the pest has nowhere left to regroup.
Seal & prevent
We seal and advise on the gaps, thresholds, and conducive conditions that let pests back in, turning a one-time fix into lasting protection for your Phoenix Valley property.
Maintain the barrier
Recurring visits keep the protective barrier current through every Arizona season, and the free re-service guarantee means anything that slips through between visits is handled at no extra cost.
What Valley homeowners get told about trusted pest control
One good spray takes care of it for good.
A single treatment knocks down what's active today, but the Phoenix Valley's season-long pressure rebuilds the population within weeks. Lasting control comes from a maintained barrier, which is why every recurring plan re-services for free between visits.
If I don't see them, they're already gone.
Most trusted pest control activity happens in wall voids, attics, and harborage you never see. Quiet rarely means clear, it usually means they have simply moved out of sight and kept breeding.
Store-bought sprays work just as well.
Retail products kill on contact but do not reach the harborage or break the breeding cycle, and they wear off fast in Arizona heat. The knock-down looks like a fix for a week, then the problem returns.
Professional treatment isn't safe around kids and pets.
We place targeted, low-impact product at entry points and harborage rather than broadcasting it where your family spends time, with clear re-entry windows your technician walks you through on every visit.
trusted pest control the Property Pest Control way
The same disciplined process on every Phoenix Valley property, treat the source, seal the entry points, and stand behind it.
Exterior barrier treatment, foundation to roofline
Entry points sealed, not just sprayed
Phoenix Valley yard and foundation kept protected
The Property Pest Control difference
Property Pest Control technician in the field across the Valley
Local Arizona expertise
We treat Phoenix Valley homes week in and week out, so we know how local pests behave in our climate, soils, and construction styles, not a national playbook. That local read is what lets us solve problems national chains keep coming back for.
Free re-service guarantee
See activity between scheduled visits? We come back and re-treat at no additional charge. It is included on every recurring plan, so the results are on us, not on you to call around for a second opinion. A callback is a quick scheduling call, never a negotiation over fees, and it is exactly how a local company should stand behind its work.
Licensed & insured
Treatments follow Arizona Department of Agriculture standards and product labels, applied by licensed, insured technicians who document every visit. You get a clear record of exactly what was treated and where, on every single stop.
Family- & pet-conscious
We use targeted, low-impact methods placed at entry points and harborage rather than broadcasting product where your kids and pets spend time, with clear re-entry windows. Effective protection and a household you do not have to worry about are not a trade-off. Your technician will always walk you through what was applied and how long to wait, so there is never any guesswork.
Transparent pricing
Recurring plans start at $49/month with a firm quote before any work begins, no surprise fees, no high-pressure contracts, and no door-to-door upsells. You always know what you are paying and what it covers before we start, and because plans are month-to-month, you stay because the service works rather than because a contract says you have to.
Rated 5.0 across the Valley
Homeowners and property managers rate us 5.0 stars across 230+ reviews for showing up on time, communicating clearly, and actually solving the problem the first time. We have built our name on repeat business and referrals, not one-off sales.
Signs it is time for a treatment
Any one of these is worth a call. Not sure? A free inspection settles it, no pressure and no obligation.
- You want a provider with a proven local track record
- You value consistency over the cheapest one-time price
- You want callbacks handled without an argument
- You would rather work with a local, accountable team
- You want honest pricing and no long-term contract
- You care how a company handles the rare mistake
Recent work in the Valley
Ratings are the summary; these are the jobs behind them, real problems on real Valley properties and how we solved them.
Gopher mounds and tunneling were destroying an HOA's common-area turf and irrigation. Here's how a targeted program turned it around.
Roof rats had spread across an older, tree-lined Phoenix HOA. A house-by-house approach wasn't working. Here's what did.
A brand-new Queen Creek home was getting bark scorpions inside within months. Here's why new builds are vulnerable and what we did.
German roaches threatened a restaurant's health rating and reputation. Here's how a targeted program cleared them.
Ready to get the pests out, and keep them out?
Recurring plans start at $49/month with a free re-service guarantee between visits.